Haymarket Case Study

  • 70+ Brands
  • Rapid increase in the number of Subscribers
  • Earned the trust of millions of clients worldwide
  • Increase in Revenue each year

Haymarket Media Group is a privately held media company headquartered in London. It has publications in the consumer, business and customer sectors, both print and online. It operates exhibitions allied to its own publications, and previously on behalf of organisations such as the BBC. The company expanded outside the UK in 1999. TMotions is a trusted partner of Haymarket and has provided both Strategic & Operational solutions.

Challenge

With the advent of new technologies and growth in global competition, Haymarket was constantly facing new challenges that require some of the most advanced business processes. Added to this is the fact that most markets were highly mature with a significant number of players with similar products and services. While Haymarket team works on big projects, the business as usual (BAU) may have to wait longer for support, quick fixes, etc. Changes, enhancement and projects that need to be started and completed on short notice. Due to the technical tasks, they were unable to focus on their business so they wanted unparalleled support so that they can focus on core competence.

Solution

TMotions has provided an operational as well as a strategic solution to Haymarket. Being a mature partner we provided an unrivaled set of solutions to Haymarket and developed everything as per their roadmap,which included:

Support activities – Which mainly includes non-technical support such as user creation, password reset, quick help on functionality, troubleshooting;

Maintenance (technical) – Bug Fix, small changes in the previous system;

Change Requests –  Some enhancements in the existing functionality or adding  new features to make it more user-friendly and reliable;

Project Development – It includes changes in functionality, new features or changes in the platform;

Results

TMotions always tried to deliver more than what is expected. Similarly, in the case of Haymarket, TMotions team has done a tremendous job to transform their Ideas into reality through the latest technology. As a result, Haymarket has grown rapidly in its core business. TMotions team has provided a robust platform to share and manage content without any hustle which led to client engagement and eventually increases in the number of subscribers each year.

Haymarket is well known for its services and has trusted clients all over the world. Due to award-winning specialist content for international audiences company has over 70 market-leading brands, connecting people and communities across print, digital, mobile and live media, across the UK, US, Asia, India and Germany, and others.

 

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